FAQ

Q: What kind of identification do I need to bring? A: You must present a valid, unexpired government-issued photo ID. Common acceptable forms include:

• Driver’s License

• State Identification Card

• US Passport

• US Military ID

Q: Should I sign my document before we meet? A: Please do not sign your document until we are meeting. Most documents require you to sign in the presence of the Notary. If you sign it beforehand, we may have to re-print and re-sign the document.

Q: Which areas do you serve? A: I am based in Chester, VA, and serve the surrounding areas, including Chesterfield County, Richmond, Colonial Heights, Hopewell, Petersburg, Prince George and Dinwiddie.

Q: Where can we meet? A: We can meet at a location most convenient for you! This could be your home, office, a local coffee shop, a hospital, or a nursing facility.

Q: Is there a travel fee for mobile appointments? A: Yes. In addition to the standard notarization fee regulated by the Commonwealth of Virginia, a travel/convenience fee applies based on the distance and time required to travel to your location.

Q: Is online notarization legal in Virginia? A: Yes! Virginia was actually the first state to authorize Remote Online Notarization (RON) in 2012. It is a fully secure and legally binding method of notarization accepted nationwide.

Q: How does a remote online notarization work? A: It’s simple:

1. Upload: You upload your document to a secure portal.

2. Verify: You answer a few identity verification questions and upload a photo of your ID.

3. Meet: We connect via a secure, recorded video call where you sign the document electronically.

4. Download: Once tailored, you receive the notarized document instantly via email.

Q: What technology do I need for an online appointment? A: You will need a smartphone, tablet, or computer with a working camera and microphone, as well as a strong internet connection.